Privacy Policy

We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and the Data Protection Act 2018.

By using this website, you agree to this Privacy Policy. If you do not agree, please discontinue use of the site.

Last updated: 01.11.25

1. Who We Are

Nzime Ltd (“Nzime”, “we”, “us”, or “our”) is the data controller responsible for your personal data.
We determine how and why your personal data is processed when you use this website.

Contact details:
Email: support@nzime.com
Address: 19 Stoney Street, Nottingham NG1 1LP
If you have any concerns about how we handle your data, please contact us using the details above.

2. The Information We Collect

We collect and process personal data in the following categories:

a. Information You Provide

This may include:

• Your name, email address, company name, postal address, and phone number

• Messages sent through contact forms or email

• Preferences regarding marketing or communications

b. Information Collected Automatically

When you visit our site, we may automatically collect:

• IP address, browser type, and operating system

• Pages visited, time spent, and referral URLs

• Cookie identifiers and analytics data

c. Information from Third Parties

We may receive data from trusted partners (e.g. Google Analytics, marketing tools) or publicly available sources, provided such collection complies with data protection law.

3. How We Use Your Information

We use personal data only where lawful to do so, including to:

• Respond to enquiries and provide services

• Improve website performance and security

• Conduct analytics to understand website usage

• Send newsletters or marketing (where you have consented)

• Comply with legal obligations.

4. Our Legal Bases for Processing

Under the UK and EU GDPR, our lawful bases include:

• Consent: for marketing communications or cookies

• Contract: to fulfil a service request or agreement

• Legitimate Interests: to improve our services, prevent fraud, and maintain security

• Legal Obligation: where processing is necessary for compliance with applicable law

You can withdraw consent at any time by emailing support@nzime.com

5. Cookies and Analytics

We use cookies to:

• Enable website functionality

• Analyse traffic (via tools such as Google Analytics)

• Support remarketing via Google Ads

You can adjust or disable cookies in your browser settings. More details are available in our Cookie Policy.

6. Google Ads Remarketing

This site uses Google Ads remarketing to display ads to users who have previously visited Nzime’s website.
Third-party vendors (including Google) use cookies to serve ads based on your previous interactions.
You can opt out of Google’s personalised ads by visiting Google Ads Settings.

7. Data Sharing and Transfers

We do not sell or rent your personal data.
We may share it with:

• Trusted service providers (e.g., hosting, analytics, IT support) under GDPR compliant contracts

• Regulators or legal authorities if required by law

If data is transferred outside the UK or EEA, we ensure equivalent protection through mechanisms such as:

• UK or EU adequacy decisions, or

• Standard Contractual Clauses (SCCs) approved by the European Commission or UK ICO.

8. Data Retention

We retain your data only as long as necessary for the purposes collected, including legal or accounting requirements.
After that, it will be securely deleted or anonymised.

9. Data Security

We maintain robust security measures, including:

• SSL encryption for data transmission

• Firewall protection and secure server environments

• Access control and encryption protocols

• Regular security monitoring and staff training

While no system is infallible, we take all reasonable precautions to protect your data.

10. Your Data Protection Rights

Under the UK and EU GDPR, you have the following rights:

• Access - Request a copy of the personal data we hold about you

• Rectification - Correct any inaccurate or incomplete data

• Erasure - Request deletion (“right to be forgotten”)

• Restriction - Request limited processing under certain conditions

• Data Portability - Receive your data in a machine-readable format

• Objection - Object to processing based on legitimate interests or marketing

• Withdraw Consent - At any time, where processing is based on consent

To exercise any of these rights, contact support@nzime.com.
You may also lodge a complaint with:

• The Information Commissioner’s Office (ICO) in the UK: www.ico.org.uk

• Or your local EU Data Protection Authority if you are located within the EU.

11. Data Breach Response

In the event of a personal data breach:

• Nzime will promptly investigate and take immediate steps to contain and mitigate any damage.

• We will notify the ICO (or the relevant supervisory authority) within 72 hours, where legally required.

• If the breach poses a high risk to your rights or freedoms, you will be informed without undue delay.

• We maintain detailed internal records of all breaches and remedial actions taken.

12. Marketing and Communications

If you opt in, Nzime may contact you with updates or marketing information.
You can opt out at any time by:

• Clicking “Unsubscribe” in any email, or

• Emailing support@nzime.com with your request.

We will respect your preferences and stop sending marketing communications immediately after receiving your request.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in law or our practices.
The latest version will always be available on this page, with the “last updated” date above.

14. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

Nzime Ltd
Email: support@nzime.com
Address: The Data Protection Officer, Nzime, 19 Stoney Street, Nottingham NG1 1LP