Account Manager

Client Services Team

Permanent
Full-time
Hybrid

We're looking for an awesome Account Manager to help our wonderful, eclectic clients across digital, social and proposition. So if you're passionate about adding value and building relationships then you should apply.

About you

You will have a minimum of 3 years experience working within a digital role - either agency or client side. Using your fantastic organisational skills you have a proven track record of managing multiple projects, relationships and budgets. You deliver excellent client experiences, growing relationships and identifying new opportunities. As a great communicator, you also thrive within an enthusiastic and high energy team - taking the lead on accounts and owning it, delivering projects alongside our team of PMs. Using excellent problem solving skills, you are passionate about understanding your clients, their brands and all things digital - delivering the best solutions possible and identifying the metrics to prove they work. You want to work in an established but growing digital agency that offers a truly supportive, collaborative and exciting environment.

The role

Day to day Account lead on select accounts
Account growth & pipeline management
Commercial & new business minded
Account Vision creation
Strategy support
Management of key retainers
Collaboration with PM team to deliver projects
Management of Monday.com tracking boards
Delivery against Account forecast / KPIs
Proposal writing & Pitch support when required
Metrics reporting quarterly to clients
Supplier management
Team collaboration & delegation to deliver tasks

About Nzime

Nzime's 26 years as a leading digital agency have earned us a reputation for passion, creativity, quality and great client experience. Our work speaks for itself and we're looking for someone that can join our vibrant expanding team and bring new ideas to a great working environment.

Our Never Sit Still ethos drives us to go further, dig deeper and always resist the obvious – making sure the ideas we bring to the table solve real problems and create enduring value for the people and brands we partner with. Our vibrant rabble of big hearts and inquisitive minds give us a winning culture of tenacious energy and boundless curiosity. Our people share a real appetite to get under the skin of a brand, and into the heart of a problem.

We are an agency working with exciting national and global brands, delivering excellent digital experiences for two decades. You would work amongst a talented and experienced Creative team with close collaboration with the Development and Client Services teams.

Staff benefits include: